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UKBA revise terms and conditions for Customer Accounts and ‘Apply Online’ appointment service | Immigration Matters

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The UK Border Agency (UKBA) have amended their terms and conditions for customers using Customer Accounts to make appointments, or applications using ‘Apply Online’.

At present it is almost impossible to book appointments, for instance for Bulgarians and Romanians submitting BR1 forms for Yellow Card applications, using the online system.

You must now read and understand amended terms and conditions before opening a new account or accessing an existing one.

By accessing and using a Customer Account you must agree to these terms and conditions and any future amendments. Do not register for, or access a Customer Account if you do not agree and comply with the terms and conditions.

The revised terms and conditions do not apply to any systems other than the Customer Account and ‘Apply Online’. Source: UK Border Agency.

See also:

Yellow or Blue Card Refused – Appeal or Reapply?

Immigration Rules for Bulgarian and Romanian nationals

7 tips for completing a Yellow Card BR1 application to work and study in the UK

Health care workers needed in UK now

Employment restrictions for Bulgarians and Romanians extended until end of 2013

Romanian Gangmaster Sara Recruitment loses licence for self-employment sham

How Romanians and Bulgarians working illegally without Yellow Card or papers can legalise their status in the UK

If you need any immigration advice or help with Sponsorship or Work Permits, Visa, ILR/Settlement, Citizenship, dependant visa or an appeal against a refusal please email: or visit

Majestic College offer special packages for EU students. They also have a number of employers looking for staff right now and are willing to employ Bulgarians and Romanians.

For more information call Joanna on 0208 207 1020 or email 

Overseas students and workers can qualify for a tax refund

You could qualify for a tax refund if you are an overseas student, work permit holder, Tier 1, Yellow or Blue Card holder – in fact any visa type – even if you are no longer legal or even in the UK!

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4 Responses to “UKBA revise terms and conditions for Customer Accounts and ‘Apply Online’ appointment service”
Read them below or add one

  1. […] UKBA revise terms and conditions for Customer Accounts and ‘Apply Online’ appointment service […]

  2. The reason it is difficult is the number of people applying and the capacity of the UKBA to deal with the applications.

  3. Silvia says :

    I hoped to find an article more helpful. I thought it explains why it is impossible to book a BR1 appointment.

  4. Lucian says :

    That is rubbish! Romanian and Bulgarian nationals are already economically discriminated against in this and many other EU countries and have to put up with months of waiting for a service that should take weeks. Yet no demonstration has been held since these two countries have joined the EU to put this matter in the news( surprisingly just a few words have come out of the media when they extended the restrictions).

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