The UK Border Agency (UKBA) has announced changes to their biometric appointment booking service removing telephone option and replacing it with an online system.
The agency said:
‘As part of our strategy to move our services online, we are replacing our phone line for postal applicants in the UK who want to book appointments to enrol their biometric information.’
From 1 February 2012, postal applicants will only be able to book these appointments online.
Before you can book an appointment online, you must register by creating a ‘customer account’ on the ‘Apply online’ service.
You will need a valid email address. The UKBA will then send you password details, which will allow you to access your account and book your appointment.
For more information, see the UKBA Booking an appointment (postal applications) page.
The UKBA also announced that from 1 February, an email service will replace thier biometric residence permit helplines (0300 123 2412 and 0300 123 4699). You will need to email:
- BRPDelivery@homeoffice.gsi.gov.uk if there is an issue with the delivery of your biometric residence permit;
- BRPError@homeoffice.gsi.gov.uk if there is an error on your biometric residence permit;
- BRPLost@homeoffice.gsi.gov.uk to report the loss or theft of a biometric residence permit; and
- employerBRPverification@ukba.gsi.gov.uk if you are an employer or sponsor and you want to confirm that a biometric residence permit is valid.
If you do not have email access, you will be able to send your enquiries by Freepost to:
PO Box 163
You can still use the phone services until 31 January. Source: UK Border Agency.
With Yellow Card student applications for Bulgarians and Romanians taking 3 to 6 months to process, getting it right first time is vital. Bulgarians and Romanians exercising treaty rights as students under Yellow Card registration certificates are reporting that their applications are taking between three and six months to be processed and approved by the UK Border Agency Full story…
If you need any immigration advice or help with Sponsorship or Work Permits, Visa, ILR/Settlement, Citizenship, dependant visa or an appeal against a refusal please email: email@example.com or visit www.immigrationmatters.co.uk
Majestic College offer special packages for EU students. They also have a number of employers looking for staff right now and are willing to employ Bulgarians and Romanians.
For more information call Joanna on 0208 207 1020 or email firstname.lastname@example.org